UC&C
Unified Communications And Collaboration 2020
A sneak preview of what this issue has in store.
By David Danto

VIDEOCONFERENCING
A Brief History Of The Future Of Videoconferencing
Our personal and professional lives are about to change.
By Joe Manuele

SOUND
No UC And Collaboration Without Good Audio
The laws of physics break for no one.
By Michael Sinclair

DESIGN
Human-Friendly Design
Moving from collaboration to meaningful connection.
By Darrin Caddes

OPINION
The Perfect Storm
Why 2020 truly is the year of videoconferencing.
By Simon Dudley

WORKFLOW
The New, Modern Workflow
How does it change collaboration?
By David Maldow

METRICS
The Evolution Of UC Metrics For 2020 And Beyond
We’ve now entered the Business Value Era.
By  Irwin Lazar

VOICE
The Expanded Role Of Voice In Real-Time Collaborations
The common denominator of personal interaction is clear, intelligible audio.
By Catelyn Orsini

OPINION
The Changing View Of UC&C
Separating service providers and endpoint providers.
By David Danto

OPINION
From The Eye Of The Law
Ignorant agreements: The risk of complacent acceptance.
By Josh Srago, CTS

VIEWPOINT
The Future Of UC&C
Which model of service is the best one?
By Carol Zelkin

OPINION
The Last Word
Will UC finally work for me?
By Ira M. Weinstein