Chuck Wilson, Executive Director of NSCA, chats with Dan Ferrisi, Editor of Sound & Communications, to offer an update on NSCA’s view of the commercial AV industry amid the continuing novel coronavirus (COVID-19) pandemic. Wilson discusses how the AV integrators he speaks to daily have fared, and he urges all commercial AV professionals to embrace managed services, long-term customer relationships and recurring monthly revenue (RMR) instead of “one and done” project work. The conversation then turns to NSCA’s Pivot to Profit virtual event, occurring September 22 and 23. Wilson describes the essential insights that integrators will gain from Pivot to Profit, which will include keynote addresses and other informational presentations.
To watch more video interviews from Sound & Communications, click here.