Craig Janssen, Managing Director for acoustic and technology design firm idibri, discusses the unique challenges faced by AV consulting firms as they adjust to the COVID-19 pandemic, keeping business relationships strong by connecting with clients on a human level and putting their needs first, and maintaining a healthy workplace culture while working under social distancing guidelines. He also offers business leaders practical advice on switching up their strategic thinking to focus on short-term rather than long-term goals, the need to be realistic about which expenses to keep and which to cut, dealing with the emotional toll of difficult decisions, and more.
You can read more of Craig Janssen’s thoughts on crisis management during the COVID-19 pandemic here:
Your Strategic Plan is Dead. How scenario mapping can save your professional firm.
Crisis Management | How to choose adaptive leadership when things are out of control
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